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Bearcat Web - Lander University



Detailed Course Information


Fall 2020
Sep 20, 2021
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HCMT 411 - Qual Improv & Quant Technique
An examination of those systems that measure and maintain quality in organizations is conducted. This course examines the basic principles and techniques of quality management, as well as methods of measuring, assessing, and improving products and services such as the Deming and Donabedian aproaches, Continuous Quality Improvement, and Total Quality Management. The quality movement in the United States and the adoption of the principles that have improved other industries by health care organizations will also be examined. This course will provide an overview of the current quality of care in the health care industry and other industries in the United States and other nations, including common challenges. Additionally there is an introduction to the science of improvement, with the theories and tools commonly used to change systems. Prerequisites: "C" or better in HCMT 201 and an institutional GPA of 2.5 or better. Three credit hours.
3.000 Credit hours
3.000 Lecture hours

Levels: Second Degree, Undergraduate
Schedule Types: Lecture

Business Administration Department

Undergraduate level HCMT 201 Minimum Grade of C or Second Degree level HCMT 201 Minimum Grade of C

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