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Bearcat Web - Lander University



Detailed Course Information


Fall 2018
Jul 07, 2020
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MGMT 411 - Quality Imp/Quanititative Tchn
An examination of those systems that measure and maintain quality in organizations is conducted, this course examines the basic principles and techniques of quality management, as well as methods of measuring, assessing, and improving products and services such as the Deming and Donabedian approaches, Continuous Quality Improvement, and Total Quality Management. The quality movement in the United States and the adoption of the principles that have improved other industries by health care organizations will also be examined. This course will provide an overview of the current quality of care in the health care industry and other industries in the United States and other nations, including common challenges. Additionally, there is an introduction to the science of improvement, with the theories and tools commonly used to change systems. Prerequisite: MGMT 301. Three semester hours.
3.000 Credit hours
3.000 Lecture hours

Levels: Second Degree, Undergraduate
Schedule Types: Lecture

Business Administration Department

Second Degree level MGMT 301 Minimum Grade of D or Undergraduate level MGMT 301 Minimum Grade of D

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